What our Customers say...

Water Damage Testimonials

SERVPRO of Wilson County was a huge help when I had a pipe leak. They were prompt and reliable even able to respond quickly on a Sunday. My teams included Charlie, Josh and Luis who were all very kind, helpful and professional. Highly recommend this company.

Great experience with DJ and Josh. They both came out quickly, we’re friendly, and addressed the problem. Would highly recommend them.

Charlie, Tony, Ramon and Anthony have been fantastic throughout the entire process. Informative, educational and caring people. Will recommend to everyone!

DJ and Jameson did great work on the mold remediation at my house. They were professional throughout and explained each step along the way. They listened to my specific concerns and made sure they were addressed. Full disclosure: I am both an employee of SERVPRO HQ and my brother runs this particular franchise. So you could call me biased but this is a genuine review of A+ service.

We were given Brianna’s number by the plumber that helped us initially. She responded the same day and was very helpful and connected us to a crew immediately. I am in Texas so a long way from the problem. Unfortunately during the drainage/mold/HVAC nightmare, my father died unexpectedly. I told her during one of our communications and she was so kind. She read my messages and gave me words that I needed to hear at that moment. I felt comfortable that SERVPRO was taking care of me and not just by doing a wonderful clean up job. So 5 stars for kindness and for a job well done. Thank you SERVPRO.

Raymond & Monica were fantastic! Very friendly & did an amazing job of drying my soaked basement!

I recently had a leak from a AC unit that cause a bit of water damage. I called Paige and she had her team out there the next day and they took care of it! The communication has been unbelievable. Paige was reaching out to me daily to make sure everything was going smooth and asking for updates. The remediation team of Tyler and Connor were very professional, worked quickly and cleaned up after they were done. Having water damage and potential mold is not a fun experience but Paige and her team made it so much less stressful and a seamless process. Hopefully I dont have to use them again but if I do, they will be my first call!

Ramon and DJ were polite and professional and did a good job.

As usual wonderful professionals Ramon and Tyler took care of us!

The Wilson SERVPRO team has gone above and beyond to help us fix a damaged roof from leaking in our kitchen. Anthony, Connor and Charlie were all very professional and helpful through this whole process. We are very thankful! Empower Ministry

Anthony and Charlie were great, prompt and professional. Louis and Tony did very good and efficient work

Conner and Raymond were super quick, like within 45 minutes from the first call and very last minute emergency. Both were very through and professional!!!! Thank you both!!!!

Charlie and chad did a great job helping with our flood in our basement would highly recommend

Raymond, Tony, and Luis did a very thorough professional job demoing the affected damaged areas. They came by several times to make sure the surface was dry. Everyone was very pleasant and professional.

I recently had a water leak issue at my home and was in desperate need of help. Raymond and Fran arrived late in the evening, but their promptness and professionalism were outstanding. Despite the late hour, they were quick to identify the problem. I highly recommend their services to anyone in need of reliable and knowledgeable professionals!

DJ and Jamison were professional and thorough in walking me through options and setting up fans and dehumidifiers after a leak.

So impressed with all the work done from this company! My basement flooded twice and Kyle Whitsett & his staff helped me tremendously throughout the whole process. They kept on my insurance company who wanted to delay everything, updated me regularly, and was the only reason StateFarm actually did something. A special thanks to Kyle who was always quick to respond to any questions/needs, and was honestly the most helpful person I’ve ever dealt with in anything construction wise. All the workers were especially kind, knowledgeable, and courteous. Lastly, a special thanks to Angela & Rigo from RIE construction, who did the absolute best work and exceeded my expectations

Tony and Luis were amazing!!!! They were fast and efficient, and I could not ask for a better company and individuals to come into my home and take care of our water issue.

Chad and Ramon were great! Very helpful and informative.

Great service from DJ and Chad! DJ had taken the time to explain everything they were going to be doing. They took good care of my belongings and had specified when they were going to be back to check on everything. Overall happy with the work they did!

Charlie, Tony and Ramon were great! Very communicative and helpful.

Washing machine malfunctioned and flooded the laundry room , kitchen, living room and office. DJ and Garison worked hard and quickly to clean up the water spill, move rugs and furniture then removed baseboards to dry wallboards. They then set up 14 machines to dry the affected areas. They were professional in all manners. thanks for the quick response and excellent work!

Raymond and Omar were so efficient and communicative. They verified their work before starting and educated me on the process once they were complete! Great work!

Tony, Chad and Charlie were very helpful knowledgeable and friendly. You just don't get that from companies these days. Excellent customer service!

We are so happy with Chase and Paul at SERVPRO Wilson County! They arrived at 11:30pm and stopped the flooding in our basement.  We could not have asked for a better team to help us...  Thank you SERVPRO Wilson County! 

These people, especially Paul have gone out of their way to make my house a home again. I can't say thank you enough!

I was very impressed with the kind & courteous workers you sent here. Especially Tony, Mihal, & Paul. They seemed to really care about the experience I was going through and did work as if it was their own home to fix up.

I appreciate the quick response by SERVPRO to a water emergency that occurred during an eleven day trip out of state due to the death of my wife. Craig Guspin and his crew worked very hard each time they worked at our house. Craig and his team have been responsive, professional and friendly. My wife and I are very pleased with the service we have received. -David R. Carrell, J.D.

Imagine water pouring out of the ceiling fan in an upstairs bedroom two minutes before Easter dinner.  It's never good when an eighty gallon hot water heater lets go in the attic.  SERVPRO was at our house and making it like it never happened in no time at all.  They kept the damage to a minimum and were fantastic to work with.  We wouldn't use anyone else.

Our agency uses SERVPRO for all our client's water related losses. They have always done a fantastic job with speed and professionalism. I would highly recommend them!

Jeff and his team did a great job saving my hardwood floors that had cupped due to a window leak.

I would like to strongly thank William and the team for the great work they did. Also we greatly appreciate the customer service SERVPRO provided and would highly recommend Jeff's shop for any unfortunate jobs in the future.

All SERVPRO employees were great. Great crew.

I would highly recommend this company to anyone who finds their property suffering from water damage. They did outstanding work on my condo and now, it looks better than it did before.