What our Customers say...


Very satisfied!

Very Helpful!

SERVPRO responded to my fire damage when my home was a disaster. They cleaned my home and all of my belongings with care. The service and people were absolutely fantastic to work with!

SERVPRO responded quickly and their people were professional. Thank you for coming so fast and taking care of my water damage. It was a bad situation made easy because of your people.

The crew you sent us was absolutely amazing. We are first time home owners, and our leak was ridiculous. Your team came in and put me at ease. Thank you so much!

I had my area rugs and couches cleaned and was blown away by the service. Brandon was very courteous and tackled the job. Thank you SERVPRO of Wilson County for helping with my Spring Cleaning!

We are so happy with Chase and Paul at SERVPRO Wilson County! They arrived at 11:30pm and stopped the flooding in our basement.  We could not have asked for a better team to help us...  Thank you SERVPRO Wilson County! 

We use them for our biohazard and deodorization. They do a fantastic job for us.

The team was great and anything we suggested or commented on they took attention to and resolved as best as they could. Additionally they were set back one day due to having to finish taking up floor and glue that was left un-done by another crew who took it up. Without complaint they finished the job even though it delayed them. Thank you.

Dylan, Will & Paul are very professional and helpful.

These people, especially Paul have gone out of their way to make my house a home again. I can't say thank you enough!

I was very impressed with the kind & courteous workers you sent here. Especially Tony, Mihal, & Paul. They seemed to really care about the experience I was going through and did work as if it was their own home to fix up.

Paul - 

We want you to know how much we appreciate all you've done for us. The attention to detail and going beyond what your job required was more than we could have asked for. Your professionalism and respect helped put us at ease from the beginning. 

SERVPRO is just lucky to have you both employed.

Thanks again & blessings!

Jack & Cindy

Terrified when a tree crushed our front porch during recent storm. Your dispatcher had a crew at our house within a couple hours. Secured damage and began work the next day. Highly recommended.

SERVPRO handled everything when the storm severely damaged my apartment building. So happy that my tenants could remain in place as the repairs began.

I really appreciate the estimate/dry reports and attention to detail, number of photos etc. Makes my job a lot easier and payment much quicker. Only IF all mitigation companies did this.

Cross Hit Sports Academy in Gallatin is an indoor sports facility that offers team and individual training for numerous sports. After a water damage service call, we received this testimonial.  'I was amazed at the rapid response and how courteous these people were. I had been told how good they were , now I know first hand. I would be glad to recommend them to anyone.'

I appreciate the quick response by SERVPRO to a water emergency that occurred during an eleven day trip out of state due to the death of my wife. Craig Guspin and his crew worked very hard each time they worked at our house. Craig and his team have been responsive, professional and friendly. My wife and I are very pleased with the service we have received. -David R. Carrell, J.D.

Carpets look great! The spots are gone!
Great Service, knowledgable Crew Chief very friendly.

Quick response. Good work.

SERVPRO is amazing and always takes great care of our customers.  We can always count on SERVPRO!!

SERVPRO handled the claim with great efficiency and did an excellent job! Will use again!!!

Derek is a true servant leader and the structure of Serve Pro empowers him to live and act on his moral structure based on a Biblical message. I would recommend Derek to anyone needing any cleaning and restoration services that SERVPRO provides.

SERVPRO is very professional and prompt. They did exactly what they promised.

SERVPRO was very quick and efficient in helping us clean up a biohazard mess

Imagine water pouring out of the ceiling fan in an upstairs bedroom two minutes before Easter dinner.  It's never good when an eighty gallon hot water heater lets go in the attic.  SERVPRO was at our house and making it like it never happened in no time at all.  They kept the damage to a minimum and were fantastic to work with.  We wouldn't use anyone else.

I enjoy running into Derek at SERVPRO at different networking functions. He is a great face for your company.

Derek is so good about responding to emergencies. So appreciate his folks and their ability to help return some normalcy to people's lives.

Our agency uses SERVPRO for all our client's water related losses. They have always done a fantastic job with speed and professionalism. I would highly recommend them!

SERVPRO is easy to work with and extremely professional. I would happily recommend them to my clients, friends, and family.

Jeff and his team did a great job saving my hardwood floors that had cupped due to a window leak.

Thank you for all your help during a most difficult time in our lives. We will always be grateful for restoring our home after the tree that fell destroyed it.

Wonderful experience. Real pros.

Thank you so much. Everybody that came out were clean cut and professional. Craig (SERVPRO Crew Chief) was great!

The caring and desire to do the best job possible was more than I expected, and not usually found in today's business world. The delay in job completion was okay and worth the wait, to assure a top-quality job. My satisfaction with this SERVPRO branch has been a 10+ the whole time. Feel free to use me as a reference.

I would like to strongly thank William and the team for the great work they did. Also we greatly appreciate the customer service SERVPRO provided and would highly recommend Jeff's shop for any unfortunate jobs in the future.

Awesome job! William is awesome. Very informative and appreciate all the help.

All SERVPRO employees were great. Great crew.

Gabe and his crew were excellent workers and did a great job.

Thanks for your hard work after my condo suffered flood damage due to a burst water heater. I really appreciate your willingness to go above and beyond in a time of crisis.

Just wanted to quickly let you know how impressed I am with the work done by your fire damage restoration technicians. I would highly recommend them to anyone who ever needs this type of service.

Thanks for helping me make the best out of a bad situation. I was horrified to learn there was mold in my basement, but thanks to your wonderful crew, I managed to make it through and now I can breathe easier.

Thank you, thank you, thank you! I was horrified when I realized that my basement had a foot of water sitting all the way through it. It is nice to know there is a company in the area that can professionally and efficiently handle this type of situation.

When I called after the fire, the crew responded promptly to start boarding up my home to protect it from vandals during the night. Fortunately, this was the just the first amazing thing they did during the restoration process.

I own a couple of different properties, so I have dealt with my fair share of mold. Anytime I find it, I immediately call this company to start the remediation process because I know I can count on them.

I would highly recommend this company to anyone who finds their property suffering from water damage. They did outstanding work on my condo and now, it looks better than it did before.