What to Look for in a Professional Commercial Cleaning Service

5/15/2023 (Permalink)

A man professionally cleaning the inside of a large building

What to Look for in a Professional Commercial Cleaning Service  

Brick-and-mortar stores, small commercial spaces, and large-scale office buildings can make a lasting poor impression on customers and potential clients if not cleaned regularly and thoroughly. Business owners want every aspect of their companies to shine, so finding the right cleaning service for the job is essential. Look no further than SERVPRO of Wilson County. 

Commercial cleaning services go beyond basic janitorial tasks to offer a range of support services to maintain a clean and healthy working environment. And should more extensive cleaning issues surface, it helps to have an established relationship with a cleaning company that also offers commercial restoration services. Hopefully, you will never need commercial fire damage restoration or commercial construction services, but should the need arise, you will already have a solid business relationship with a cleaning service with many years of experience and a stellar reputation. Let’s consider what you can expect from commercial cleaners.  

What Commercial Cleaning Services Do  

In short, these services are different from janitorial services, though some tasks will obviously overlap. Commercial cleaning services are generally for regular cleaning in all commercial and public spaces like schools, large and small office buildings, and retail establishments. In contrast, more specific industrial cleaning is localized at large factories and with their massive equipment as well as focusing on heavy soiling as with grease or chemicals. An industrial cleaning company uses pressure washers and powerful chemicals like acetone and hydrochloric acid solutions to help scrub and foam away tough residues. General cleaning services offer more familiar tasks every business needs to make their spaces clean and inviting. 

Let’s look at some standard cleaning services you should expect to receive:  

• Carpeting, rugs, and other floor coverings 
• Upholstery on chairs, sofas, and other furniture  
• Ceilings, walls, and flooring, including hardwood, tile, concrete, and stone  

• Curtains, drapes, blinds, and ceiling fans  
• Light fixtures and chandeliers 
• Air ducts and HVAC (Heating, Ventilation, and Air Conditioning) systems   
• Odor removal and deodorizing  

Other services may not be standard, but they can be valuable to include, like pressure washing sidewalks, patios, and courtyards. Consider the services your business might regularly use to maintain an impeccable appearance and professional standards. Additionally, comprehensive commercial cleaning services offer various disaster recovery and restoration services to get your business up and running after a major damage event. And something to consider that directly affects the health of staff, workers, and visitors is enlisting commercial mold remediation services as well to ensure that all occupants live or work in a safe, hygienic environment.  

Some firms offer commercial specialty cleaning services for unusual issues such as graffiti, vandalism, crime scenes, and biohazards.   

Those services may be rarely needed, but often the same companies that restore businesses after a fire or a flood will do these niche services as well. 

How to Choose the Right Cleaning Service  

Look for a commercial cleaning service that goes beyond the usual janitorial needs by providing specialized services. Selecting a commercial cleaner is like choosing any potential vendor. You want a trustworthy, experienced company with the proper training to handle your business needs. A few questions to consider asking may include the following: 

• Do they have references? A top-rated commercial cleaning service should be able to provide numerous excellent references.   

• Do they have good reviews? Check multiple review sites and inquire with the Better Business Bureau about their reputation.   
• Do they have experience doing jobs in industries or with companies like mine?  
• Do they have 24/7 availability and a rapid response time? 
• Do they have liability insurance? How much?  
• Are they trained in applicable standards like OSHA, RIA, and IIRC?   

• What is their cleaning process?  
• What products do they use?   
• What emergency services, if any, do they offer?   

When Disaster Strikes Your Business   

Some business owners may consider commercial cleaning and disaster recovery two distinct functions. Fortunately, some companies provide exceptional and comprehensive services running the gamut for all scenarios, including general cleaning, water and fire damage, and commercial mold remediation. Enlisting the services of this type of commercial cleaning and restoration services can eliminate the stresses associated with such needs.  

Look for commercial cleaning services that specifically offer disaster recovery and 24/7 emergency services. Those services ensure your business won't be needlessly disrupted after an unexpected disaster. The same screening questions above apply here as well to screen your options. You want a company that has experience with handling disasters and providing renovation and reconstruction services.  

Choose a Cleaning Service and a Disaster Recovery Service  

Evaluate commercial cleaners in the same way you evaluate other service providers. This process has to be customized to consider commercial cleaning and disaster recovery, emergency restoration services, and 24/7 response. If you need professional and experienced commercial cleaning services for your business, call the pros at SERVPRO at 615-449-5000.